Privacy Policy

Introduction

Axio Advisory Group FZCO ("Axio", "we", "us" or "our") is an international strategic advisory firm registered in the Dubai Multi Commodities Centre (DMCC) Free Zone, United Arab Emirates. This Privacy Policy applies to personal information collected through our website at www.axio.ae and through direct advisory enquiries and correspondence.

By accessing this website or submitting an enquiry, you acknowledge that you have read and understood this policy. We encourage you to review it periodically, as it may be updated from time to time in accordance with applicable law and evolving best practice.

Information We May Collect

We may collect limited personal information when you interact with our website or contact us directly. This may include: your name and professional title, email address and telephone number, the nature of your enquiry or advisory interest, and any additional information you voluntarily provide in correspondence.

We do not collect sensitive personal data, financial account details, or identification documents through our website. Any such documentation required during a formal advisory engagement is handled under a separate, mutually agreed confidentiality framework.

How We Use Information

Information provided to us is used solely to respond to your enquiry, assess whether an advisory relationship may be appropriate, and communicate relevant information regarding our services where you have expressed interest.

We do not use personal information for unsolicited marketing, automated profiling or any purpose beyond the scope of the advisory relationship you have initiated. We will not contact you for commercial purposes beyond your expressed enquiry without your explicit consent.

Contact Forms and Email Communication

When you submit an enquiry via our website contact form or send us an email directly, the information you provide is received by authorised personnel within Axio Advisory Group FZCO. We treat all such correspondence with strict confidentiality.

Responses to initial enquiries are provided at our discretion and do not constitute a formal advisory engagement or the establishment of a professional relationship. Email communications may be retained for a reasonable period as part of our internal records.

Cookies and Analytics

Our website is designed to be minimal in its data footprint. We do not currently deploy invasive tracking technologies, behavioural advertising cookies or third-party analytics platforms that collect personally identifiable information.

Basic, non-identifying session data may be logged by our hosting infrastructure for security and performance monitoring purposes. This data is not used for profiling and is not shared with third parties for commercial purposes. If our use of cookies changes materially, this policy will be updated accordingly.

Data Sharing and Third Parties

We do not sell, rent or trade personal information to third parties under any circumstances. We do not share your information with advertising networks, data brokers or unrelated commercial entities.

In limited circumstances, we may share information with trusted professional service providers — such as legal counsel, compliance advisers or IT service providers — solely to the extent necessary to deliver our advisory services or fulfil a legal obligation. Any such parties are required to handle your information with equivalent standards of confidentiality.

International Data Transfers

Axio Advisory Group FZCO operates from Dubai, UAE, and serves clients across multiple international jurisdictions. As a result, information you provide may be accessed by our team or professional partners in jurisdictions other than your country of residence.

Where personal data is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are in place and that such transfers are handled in accordance with applicable data protection standards. By engaging with us, you acknowledge that your information may be processed in jurisdictions with different data protection frameworks than your own.

Data Security

We implement reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure. Access to personal information within Axio Advisory Group FZCO is restricted to authorised personnel with a legitimate need to process it.

While we endeavour to maintain appropriate safeguards, no method of data transmission or storage is entirely secure. We cannot guarantee the absolute security of information transmitted via the internet. In the event of a material data security incident, we will take prompt action in accordance with applicable legal requirements.

Data Retention

We retain personal information only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law or professional regulatory obligations. Initial enquiry correspondence is generally retained for a period not exceeding three years, unless a formal advisory engagement has been established, in which case longer retention periods may apply.

Upon expiry of the applicable retention period, personal information is securely deleted or anonymised. Requests for earlier deletion will be considered in accordance with your rights as set out in Section 10 below.

Your Rights

Depending on your jurisdiction and applicable law, you may have the right to request access to personal information we hold about you, to request correction of inaccurate information, to request deletion of your information, to object to or restrict certain processing activities, and to withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us at legal@axio.ae. We will respond to legitimate requests within a reasonable timeframe and in accordance with applicable legal obligations. We may require verification of identity before processing certain requests.

Updates to This Policy

We reserve the right to update or revise this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance or our internal practices. Material updates will be reflected in the "Last updated" date shown at the top of this page.

We encourage visitors to review this policy periodically. Continued use of our website following any update constitutes acceptance of the revised policy. Where required by law, we will provide more prominent notice of material changes.

Contact Information

For all privacy-related enquiries, requests to exercise your rights, or questions regarding the handling of your personal information, please contact us at: legal@axio.ae.

For general advisory enquiries, please use: advisory@axio.ae.